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Customer Services
Excellent customer service goes beyond doing precisely as our customer expects.
It means that we actively seek out the opportunity to deliver more than the standard and means also thoroughly listening to our customers needs.
We always strive to exceed our customers expectations.
Therefore, we are listening carefully and custom fit our services exactly to your needs.
What we do:
- Customer team
- Info team/ Service Recovery
- Premium passenger care
- Customer service & Passenger assistance
- Reporting, data collection & innovation
- Airside Escorting
- Surveys